David, Goliath and his dog – Giffgaff vs Vodafone vs Three
Perhaps it isn’t fair to call three a dog but they are pretty smelly when it comes to supporting customers, yet offer fantastic value for money. Vodafone is of course the daddy of mobile phone networks, so if you are concerned about size, than look no further.
So what the heck is Giffgaff and is it a scam of some sort? The easy answer is an unequivocal “no, it’s not a scam”. Although looking at their way of presenting tariffs, low prices and lack of contact telephone number may have you think otherwise.
Giffgaff means “mutual giving” acording to people who know their ancient Scottish! It’s a new way of providing mobile phoning to the masses and brought to you by Mike Fairman and is wholly owned by o2, yet operates independently from it. Despite it offering no phone number to ring and no call centers to wait on, it does have a very strong online community of users and active support staff.
It also rewards customers for helping others and marketing its services, by crediting them with airtime, paying out cold hard cash or donating it to charity. Three is doing something similar through its “Free Agent” scheme, where it pays you £5 into your PayPal account for everytime someone you recommend gets a SIM card and tops up £10. You don’t have to be a three customer to join this.
I digress. Giffgaff makes a nice alternative and since this review is all about showing you the best options, we will dive into the maths bit now.